If a child is in immediate danger, call 911.
All reports of suspected child abuse or neglect in Massachusetts must be phoned in to the Department of Families and Children (DCF) area office that serves the city or town where the child lives or the Child-at-Risk Hotline at (800) 792-5200 on nights, weekends, and holidays.
For out-of-state reports of child abuse or neglect, use the State Child Abuse and Neglect Reporting Numbers.
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Operates a 24-hour Hotline in Massachusetts to report incidents of suspected abuse involving adults with disabilities by dialing 1-800-426-9009.
The primary purpose of Al-Anon/Alateen is to help families and friends of alcoholics. Alateen is part of Al-Anon and is for young people affected by another’s drinking. Members of Al-Anon/Alateen learn to live happily whether the alcoholic continues to drink or not. You are not alone.
This page has information to help you contact any of the Rape Crisis Centers in our state. These Rape Crisis Centers offer FREE services for adolescent and adult sexual assault survivors – and for people who care about survivors of all ages. Trained rape crisis counselors at local programs provide:
- 24/7 hotline counseling, information, and referrals
- Will go with survivors to hospitals and/or police stations 24/7
- Will go with a survivor to court
- Provide one-to-one counseling and support group counseling
Mass 211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community. It serves as a resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources. Always a confidential call, Mass 211 maintains the integrity of the 9-1-1 system saving that vital community resource for life and death emergencies.
Available 24 hours a day, 7 days a week, Mass 211 is an easy way to find help in your community.
Samaritans’ Crisis Services are available 24 hours a day/seven days a week. If you are feeling isolated, desperate or uncertain about anything in your life, we want to hear about it – contact us anytime. Our services are free, confidential, and anonymous. We have Samaritans staff on-site 24 hours a day to support those who phone, chat, or text our volunteers for help.
Provides direct help to individuals with questions or concerns about child sexual abuse. They offer help for specific situations through a confidential national prevention Helpline (1.888.PREVENT), email and chat services, an interactive Online Help Center, and our “Ask Now!” advice column.
Accessing resources on child sexual abuse prevention can be triggering and difficult for survivors. The National Center for Missing and Exploited Children (NCMEC) has a page dedicated to survivors of child sexual abuse and child sexual exploitation.
1-800-632-8188; 24 hours a day/7 days a week. All languages available.
The stress line is a toll-free, confidential helpline for any parent or caregiver who might need to discuss issues related to their children. Trained volunteer counselors answer the Parental Stress Line and offer support, empathy, encouragement, information, referrals.
The Childhelp National Child Abuse Hotline is a 24-hour hotline with resources to aid in every child abuse situation. Call 1-800-4-A-CHILD (1-800-422-4453) for help. All calls are confidential.
Text 741741 (US)
Crisis Text Line is free, 24/7 support for those in crisis. Text 741741 from anywhere in the US to text with a trained Crisis Counselor. Crisis Text Line trains volunteers to support people in crisis.
The National Human Trafficking Hotline connects victims and survivors of sex and labor trafficking with services and supports to get help and stay safe. The toll-free phone and SMS text lines and live online chat function are available 24 hours a day, 7 days a week, 365 days a year. Help is available in English or Spanish, or in more than 200 additional languages through an on-call interpreter.
Call 1-800-656-HOPE (4673) to be connected with a trained staff member from a sexual assault service provider in your area.
1-800-273-TALK (8255); Press # 1 if you are a Veteran
Call 1-800-273-TALK (8255) you’ll be connected to a skilled, trained counselor at a crisis center in your area, anytime 24 hours a day/7 days a week.
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